Customer Care

Returns & Exchanges

Our Return Policy

We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging.

If your return is accepted, we will send you instructions on how to send back your item. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Exchanges

We only replace items if they are defective, damaged, or the wrong size was delivered. If you need to exchange it for the same item, send us an email at our support address.

Please include your order number, a description of the issue, and photos if applicable. We will respond within 24-48 hours with further instructions.

Contact Us

For any return or exchange questions, please contact us at support@aliflungi.com or visit our contact page.